Last updated: September 2026
At ExpediaX LLC, we are committed to delivering high-quality SEO, digital marketing, and website building services. This Refund Policy explains the circumstances under which refunds may be issued for our services.
Because our services involve customized labor, strategy, and time invested on your behalf, completed work is generally non-refundable. This includes, but is not limited to, completed website builds, launched marketing campaigns, performed SEO audits, and delivered content.
For ongoing monthly services (such as SEO management or ad campaign management), you may cancel at any time with written notice before your next billing cycle. Payments for the current billing period are non-refundable, and service will continue through the end of the paid period.
Project deposits reserve our team's time and are non-refundable once work has begun. If a project is canceled by the client before work begins, deposits may be refunded at our discretion, minus any administrative costs incurred.
If you are unhappy with any deliverable, please contact us within 14 days of delivery. We will work with you in good faith to revise the work or reach a fair resolution, which may include a partial refund or service credit at our discretion.
Costs paid to third parties on your behalf — such as advertising spend, domain registrations, hosting fees, stock licenses, or software subscriptions — are non-refundable under all circumstances.
To request a refund or discuss a billing concern, contact us using the details below. Please include your name, the service purchased, and the reason for your request. We aim to respond to all refund requests within 5 business days.